![]() ![]() ![]() Demonstrates competence in the operation of diagnostic ultrasound equipment, realtime and mobile, to obtain quality diagnostic images.Demonstrates competence and understands the overall operational function of the department to include scheduling of patient appointments by telephone, mail, or in person utilizing RIS.Always takes special care in handling, positioning and/or restraining infants and geriatric patients to avoid injury or excessive radiation exposure. Modifies patient positioning techniques relative to the patient's physical and cognitive abilities. Adjusts technical factors relative to the requirements of the study and the physical maturation of the patient. Neonatal Pediatric Adolescent Adult Geriatric. Able to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his or her age-specific needs and to provide the care needed in accordance with department policy. Age Specific Criteria Demonstrates an understanding of the cognitive, physical, emotional and chronological maturation process in delivery of services to patients of the age group served.Observes regional radiation and department safety policies. Demonstrates competency and understands the overall operational functions of the department to include all reception duties and cashier functions.Identifies the impact of cultural diversity and lifestyle choices on patient condition and makes accommodations for such differences.Models and reinforces ethical behavior in self and others in accordance to the Principles of Responsibility adheres to organizational policies and guidelines supports compliance initiatives maintains confidences admits mistakes conducts business with honesty shows consistency in words and actions follows through on commitments.Fostering teamwork and thinking positively. Treating coworkers with respect and appreciation. Dealing with customer complaints in a positive way. Handling a high number of member contacts. Is responsive to the needs of others by maintaining a professional behavior toward members and coworkers and creating a positive image for the department, as demonstrated by: Willingness to take the initiative to resolve member issues.All managers and staff responsible for ordering have received NPR formulary with recommendations for using Corporate Express brand items in lieu of name brands.The department Non-payroll Action Team will be developing the metrics for this goal. Support the Bend-the-Trend program by reducing NPR expenses by greater than 5%.Suggested areas of focus: Service, Staffing, Workflow/Processes, and Staff Education.Improve telephone response time to meet the established regional TSF (telephone service factor) standard of 80% of incoming calls answered within 2 minutes. ![]() Suggested areas of focus: Workflow/Processes, Inter-departmental Communication Resources,and Staffing.The Vandever Files Targeted Unit-Based Team (T-UBT) will be developing the metrics for this goal. Improve complete to sign Diagnostic Imaging Report Turnaround Time for outpatients.Diagnostic Imaging 2008 Department Goals:. ![]()
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