I tried my best to not drive it this winter and we don't even know when it happened, but there was a chip in the paint on the hood. Paint (fading, chalking, cracking, or peeling) "was lose, dealer fixed it under warranty" We will have to order a new service panel to replace the current panel at our expense from the mfg." The problem may have been started w/ multiple dealer attempts to access and service the back-up camera. The snap-fit fasteners built into the part were not holding it in place. "An exterior service panel below the rear bumper became loose and dropped out of position. Was supposed to take one hour but actually took six hours." "The car spent all day in service while they attempted to update the rear vision module that had failed. "The fix engine light came on and couldn’t be reset" Also, I could not tune to any satellite radio station using the touch screen, though satellite radio stations did play sound." It was possible to tune the radio to different stations, but there was no sound at all. "There was no sound coming from any radio station. "Pairing goes out sometimes but comes back" "SCREEN DEFECTIVE, ERRATIC, TOUCH DIDNT WORK" Dealer had to order part, took several weeks to finally resolve." (2019 Chevrolet Equinox Premier 1.6-L 4 Cyl diesel) Phone commands work, but not music apps on the phone." "My phone is paired with the car via bluetooth, but I cannot play music from the phone through the car. It was a nuisance and could have been a symptom of a bigger problem." We had to pull over to the side of the road, shut everything off, open the door, wait ten minutes, open the door, start the car and check for operation. The clock stopped working, radio continued to function. Recently the camera failed to turn off and I had no other screen options other than the camera while driving."Įxternal music device interface (e.g., smart phone, MP3 player) When the system fails I do not have access to camera or gps. It failed again so they replaced the module. According to the dealer, this requires GM to issue an effective software update to resolve the problem." The basic problem appears to be resolved, but software issues continue that limit the functionality of the entire camera system. The cars was taken into the dealer several times that included diagnosis and replacement of parts including the rear facing camera. "The rear camera would sometimes cause a blue screen to appear on the infotainment system when the vehicle was put into reverse. (2019 Chevrolet Equinox LT 1.5-L 4 Cyl turbo) "DEALER VERY REULUCTANT TO FIX, HAD TO GET GENERAL MOTORS INVOLVED" "No functions of this device were available, had to shut down vehicle and restart a reboot." (2019 Chevrolet Equinox Premier 1.5-L 4 Cyl turbo) I blame GM corporate taking a long time or a software fix" "the entire center console froze center console frozen. (2019 Chevrolet Equinox LS 1.5-L 4 Cyl turbo) (2019 Chevrolet Equinox Premier 2.0-L 4 Cyl turbo) The repair was done under the full-factory warranty." It required three (3) separate trips to the local dealer to get the camera system repaired (a camera was replaced). The center stack, viewing screen was not operational at times save for a blue screen and a diagnostic warning statement. "Intermittent outages of the camera system unrelated to weather conditions.
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